About


lilaeleaf

Lover of tea, coffee and D&D!
Freelance Illustrator based in Montreal

Montréal, Canada

FAQ


  • Where is the store based?

    Montréal, Canada

  • Do you accept orders placed outside of the US?

    Yes. I ship internationally!

  • How long will it take to receive my order?

    Once you place your order, your package should be on its way within the week. Please keep in mind the time of year ( i.e. holidays) can impede on shipping and delivery times.

    - Domestic orders (Canada) should take 4-5 business days to deliver. However, I cannot guarantee this.

    - An international order should take between 2-6 weeks to deliver. Again, this is an approximation, and the delivery time is out of my control.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.